{"id":8013,"date":"2020-06-10T23:19:41","date_gmt":"2020-06-10T22:19:41","guid":{"rendered":"https:\/\/northcare.ch\/service-clientele\/retours\/"},"modified":"2025-03-28T21:10:24","modified_gmt":"2025-03-28T20:10:24","slug":"retours","status":"publish","type":"page","link":"https:\/\/northcare.ch\/fr\/service-clientele\/retours\/","title":{"rendered":"Retours"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"8013\" class=\"elementor elementor-8013 elementor-3682\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d3883cf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d3883cf\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bc7a42c\" data-id=\"bc7a42c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-128b990 elementor-widget elementor-widget-heading\" data-id=\"128b990\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Retour &amp; \u00c9change<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d9126ad elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d9126ad\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b63211e\" data-id=\"b63211e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-46b009f elementor-widget elementor-widget-text-editor\" data-id=\"46b009f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Les marchandises peuvent \u00eatre renvoy\u00e9es par la poste dans les 14 jours suivant leur r\u00e9ception, accompagn\u00e9es du bon de livraison ou de la facture. Ce d\u00e9lai commence d\u00e8s que vous recevez les marchandises.<br>Les articles fabriqu\u00e9s sur mesure \u00e0 la demande du client ou les articles d\u00e9j\u00e0 utilis\u00e9s sont exclus. <br>Les produits retourn\u00e9s doivent \u00eatre complets, en bon \u00e9tat et non \u00e9tiquet\u00e9s, sinon aucun cr\u00e9dit ne sera accord\u00e9. Merci de conserver l&#8217;emballage jusqu&rsquo;\u00e0 ce que vous soyez certain de conserver le produit.<\/p>\n<p>Les frais d\u2019organisation, d\u2019emballage et de transport pour le retour des marchandises sont \u00e0 votre charge.<\/p>\n<p>Lors du retour, le bureau de poste vous remettra un re\u00e7u avec le num\u00e9ro de suivi ou de colis. Conservez le re\u00e7u. En cas de perte du colis, nous ne pouvons cr\u00e9diter votre compte que sur pr\u00e9sentation de ce re\u00e7u. Jusqu&rsquo;\u00e0 ce que les marchandises arrivent \u00e0 notre entrep\u00f4t, vous en \u00eates responsable, y compris de tout dommage qui pourrait survenir pendant le retour. Veuillez donc emballer le retour de mani\u00e8re s\u00fbre.<\/p>\n<p>Apr\u00e8s r\u00e9ception des articles, nous rembourserons la valeur des produits achet\u00e9s, mais pas les frais d\u2019exp\u00e9dition initiaux. Si vous commandez un produit de remplacement, les frais d\u2019exp\u00e9dition seront \u00e0 votre charge.<\/p>\n<p>Si vous avez des questions concernant votre retour ou avez besoin de formulaires de retour, veuillez contacter <a href=\"mailto:mail@northcare.ch\">mail@northcare.ch<\/a>.<\/p>\n<p><strong>Les marchandises doivent \u00eatre retourn\u00e9es \u00e0 l&rsquo;adresse suivante (pour l&rsquo;exp\u00e9dition par la poste):<br><\/strong>northcare nydegger<br>Zimmerwaldweg 15<br>CH-3123 Belp<\/p>\n<p><strong>Les marchandises doivent \u00eatre retourn\u00e9es \u00e0 l\u2019adresse suivante (transport par camion \/ palettes):<br><\/strong>Kolumbus Business Center Belpmoos<br>northcare nydegger<br>Aemmenmattstrasse 43<br>CH-3123 Belp<\/p>\n<p>Les retours par camion sont exclusivement organis\u00e9s par northcare. Veuillez nous contacter \u00e0 cet \u00e9gard \u00e0 l\u2019adresse, <a href=\"mailto:mail@northcare.ch\">mail@northcare.ch<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Retour &amp; \u00c9change Les marchandises peuvent \u00eatre renvoy\u00e9es par la poste dans les 14 jours suivant leur r\u00e9ception, accompagn\u00e9es du bon de livraison ou de la facture. Ce d\u00e9lai commence d\u00e8s que vous recevez les marchandises.Les articles fabriqu\u00e9s sur mesure \u00e0 la demande du client ou les articles d\u00e9j\u00e0 utilis\u00e9s sont exclus. Les produits retourn\u00e9s [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":7529,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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